This Privacy Policy explains how Vroom Solar, Inc. (“Vroom Solar,” “Vroom Power,” “we,” “us,” or “our”) collects,

uses, shares, and protects information in connection with our website, vroom-power.com (the “Site”), our Vroom

Power mobile application (the “App”), and our sales, quoting, and customer support interactions. This policy applies

to information collected through the Site, through the App, and through direct contact with us (email, phone, or in-

person/field engagements). It does not apply to information collected by third-party sites we may link to, or to

information you provide to government purchasing systems or portals outside our control.

By using the Site or the App, or otherwise providing us information, you agree to the collection and use of information

as described in this policy. This policy tells you:

• What personal information we collect, how it is used, and with whom it may be shared.

• What choices are available to you regarding the use of your data.

• The security measures in place to protect your information from misuse.

• How you can access, correct, or request deletion of your information.

• Your rights under applicable privacy laws, and how to exercise them.

Information We Collect

We are the primary custodians of the information collected through the Site, the App, and direct contact with us, and

we act as the data controller for that information. We collect information in the following ways:

Information you provide directly. This includes your name, title, agency/organization, email address, phone number,

mailing address, and any other information you voluntarily give us via a contact form, quote request, email, or phone

call.

Order and quoting information. If you request a quote or place an order, we collect the shipping and billing details,

purchase order or contract information, and payment information necessary to fulfill that request.

Account information (App). When you create an account in the App, we collect your email address and a password

(securely managed through our authentication provider, Firebase Authentication). We do not have access to your

plaintext password.

Device and energy data (App). When you connect your Vroom Power device via Bluetooth, the App collects and

stores:

• Solar energy production and consumption data

• Battery, grid, and backup power status

• Outlet-level power usage

• Device firmware version

• System health data (interior temperature, humidity, voltage)This data is used to display your energy usage, generate historical reports, and provide recommendations within the

App.

Location information (App). If you choose to enter a zip code for solar forecast features, we use that information to

retrieve local weather and solar forecast data. We do not collect your device's precise GPS location. Your Bluetooth

permission may separately be used by your device's operating system to discover nearby Bluetooth devices,

consistent with standard Android/iOS Bluetooth requirements; we do not use this permission to track your location.

Push notification data (App). If you enable notifications, we store a device-specific push notification token so we can

send you alerts (such as firmware update availability, power overload warnings, or backup power status changes).

Information collected automatically. When you visit the Site, we (and service providers acting on our behalf) may

automatically collect technical information such as your IP address, browser type, device type, referring/exit pages,

and pages viewed, using cookies, log files, and similar technologies. See “Cookies and Tracking Technologies” below.

In the App, we may collect basic technical information such as app version, device type, and error logs to help us

diagnose issues and improve the App.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill quote requests, orders, and contracts.

• Communicate with you about your account, order status, or support requests.

• Provide, operate, and maintain the App.

• Display your real-time and historical energy data.

• Send you notifications you have opted into.

• Provide solar production forecasts and recommendations.

• Diagnose technical issues and improve the Site, the App, our products, and our customer service.

• Detect, investigate, and prevent fraudulent or unauthorized activity.

• Comply with legal, regulatory, or contractual obligations, including those applicable to government contracts.

Unless you tell us not to, we may occasionally contact you by email about specials, new products or services, or

changes to this policy. We will not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

The Site may use cookies and similar technologies (such as web beacons or analytics scripts) to remember your

preferences, understand how visitors use the Site, and improve functionality. You can set your browser to refuse

some or all browser cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Site

may not function properly. We do not currently respond to browser “Do Not Track” signals.

Third-Party Services

The App uses the following third-party services, which may collect information as described in their own privacy

policies:

• Firebase (Google): authentication, database storage, and cloud functions

• Expo: push notification delivery

• Open-Meteo: weather and solar forecast data (only your entered zip code's associated coordinates are sent; no

personal identifiers are shared)Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as payment processing, shipping and freight

carriers, hosting, cloud infrastructure, push notification delivery, and IT support — solely as needed to perform

those functions.

• Government agencies or contracting officers, where necessary to process an order, quote, or contract with a

government customer.

• Professional advisors (such as accountants or attorneys) and, if applicable, a successor entity in connection with

a merger, acquisition, or sale of assets.

• Law enforcement or regulators, where required by law, subpoena, or legal process, or to protect the rights,

property, or safety of Vroom Power, our customers, or others.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to

satisfy any legal, accounting, contractual, or reporting requirements (for example, records related to government

contracts may be subject to longer statutory retention periods). When information is no longer needed, we take

reasonable steps to securely delete or de-identify it.

For the App, we retain your account and energy data for as long as your account is active. You may delete locally

cached data older than 30 days at any time from within the App's settings. To request full deletion of your account

and associated data, contact us using the information on our Account & Data Deletion Request webpage.

Your Access to and Control Over Information

You may opt out of future marketing contact from us at any time. Depending on where you live, applicable state

privacy laws may give you additional rights, such as the right to know what personal information we have collected,

the right to obtain a copy of it, the right to opt out of the sale or “sharing” of personal information (we do not sell or

share personal information), and the right to non-discrimination for exercising your rights. Contact us via the phone

number or email below to:

• See what information we have about you, if any.

• Change or correct any information we have about you.

• Request that we delete information we have about you, subject to legal or contractual retention requirements.

• Raise any concern about our use of your information.

We will respond to verified requests within a reasonable time and in accordance with applicable law.

If you use the App, you also have the following choices:

• You may disable Bluetooth or notification permissions at any time through your device settings.

• You may delete your account and associated data by contacting us.

• You may clear locally stored historical data from within the App.

Security

We take reasonable precautions to protect your information both online and offline. Sensitive information (such as

payment data) submitted through the Site is encrypted in transit; you can verify this by looking for “https” and a

closed-lock icon in your browser's address bar. App data is stored using Firebase's secure cloud infrastructure. Accessto personally identifiable information is limited to employees and contractors who need it to perform their job duties

(for example, billing or customer service), and the systems on which we store such information are maintained in a

secured environment. No method of transmission or storage is 100% secure, and we cannot guarantee absolute

security.

Children's Privacy

The Site and the App are intended for business and government customers and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with

personal information, please contact us so we can delete it.

International Visitors

The Site and the App are operated in the United States and intended for a U.S. audience. If you access the Site or the

App from outside the United States, your information may be transferred to, stored, and processed in the United

States, where data protection laws may differ from those in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or

regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date, and material

changes affecting the App will be reflected in the policy linked from the App. We encourage you to review this policy

periodically.

Contact Us

If you have questions about this policy, want to exercise any of the rights described above, or believe we are not

abiding by this Privacy Policy, please contact us immediately:

• Phone: 702.963.4433

• Email: info@vroom-power.com

• Mail: Vroom Power, Inc., P.O. Box 1924, Ozark, MO 65721

Vroom Power, Inc.

P.O. Box 1924, Ozark, MO 65721 • vroomsolar.com